AN INCLUSIVE CULTURE
We believe creating a great place to work that celebrates diversity is crucial to the success of any business.
At Coutts we have a Culture Plan that helps make this a place where all colleagues feel welcome and all can thrive. Focusing on the areas our people tell us matter most, it’s driven by two groups of volunteers from across the bank.
PEOPLE COUNCIL
Acts as a bridge between Coutts employees and senior management. Responsibilities include:
- addressing issues that arise through the Coutts-wide employee survey
- providing feedback to leaders on how their teams are feeling
- helping employees engage with our priorities for supporting society – backing new business, tackling climate change and promoting financial planning
PEOPLE COUNCIL
Acts as a bridge between Coutts employees and senior management. Responsibilities include:
- addressing issues that arise through the Coutts-wide employee survey
- providing feedback to leaders on how their teams are feeling
- helping employees engage with our priorities for supporting society – backing new business, tackling climate change and promoting financial planning
"Creating a diverse workplace is something I'm particularly passionate about. First and foremost, it’s quite simply the right thing to do for our colleagues and our increasingly diverse client base. Creating a culture where we can all thrive and be ourselves is central to ensuring we provide first class service.”
Peter Flavel, CEO, Coutts
INCLUSION FOR OUR People, BY OUR People
Networking at its best
We have a number of employee-led networks where our people can come together, discuss what’s important to them and address any challenges. They go a long way towards helping create a more inclusive culture.
From female talent to social mobility, from the multi-cultural community to LGBTQ+, there’s something for everyone. And of course, all are welcome to join each group.
Networking at its best
We have a number of employee-led networks where our people can come together, discuss what’s important to them and address any challenges. They go a long way towards helping create a more inclusive culture.
From female talent to social mobility, from the multi-cultural community to LGBTQ+, there’s something for everyone. And of course, all are welcome to join each group.
SPEAKING UP WHEN SOMETHING ISN’T RIGHT
We’re very proud of our work building an inclusive, welcoming culture. But for it to really work, it’s vital our people have every chance to report anything that falls short of our high standards.
We have a confidential, 24-hour whistleblowing service, run independently, that our colleagues can use to report misconduct or wrongdoing.
It’s called, appropriately enough, Speak Up, and through it people who work here can raise concerns in confidence online, on the app, or by phone.
